![]() ![]() There are various kinds of retail outlets, ranging from small shops to huge stores that employ sales staff. Related: What Is a Sales Manager? (With Duties, Skills and Salary) Types Of Workplaces In Retail For instance, the average salary of a retail manager is ₹20,818 per month, while the average salary of a sales trainer is ₹22,696 per month. With senior positions, you can also get higher compensation. For example, you can become a store manager responsible for strategising and optimising store sales or a sales trainer handling training and supervising the performance of junior sales associates. In several large retail stores, qualified candidates can even get management and leadership positions. With experience and good performance, a retail salesperson can advance to senior positions with more responsibilities, such as senior sales executive or supervisor. Retail sales associates have plenty of growth opportunities, making it a good option for a long-term career. However, such benefits may depend on the store or company policies. It can be a percentage of the sales made or a fixed amount. Typically, salespersons also get additional benefits, such as incentives for meeting the sales target. The compensation may vary based on location, company or store, industry and job duties. The average salary of a retail salesperson is ₹14,172 per month. Related: The Role of a Sales Executive: Responsibilities and Skills Salary Of A Retail Salesperson Organise the store: When they are not helping customers, sales associates perform miscellaneous store tasks, such as restocking products and organising the store. ![]() You may scan barcodes or enter merchandise details into a point-of-sale system before accepting cash, checks, cards or other modes of payments. Process purchases: Retail sales associates are often responsible for calculating the amount a customer owes and processing payments. They also help customers locate products and sections in the store for a smooth shopping experience. In this role, they may explain promotion guidelines and calculate sale prices for customers.Īnswer customer queries: Retail sales associates perform basic customer service tasks such as answering customer queries about various products, pricing plans and policies. Offer advice about promotions: To encourage the sale of goods and services, retail associates are often responsible for advising customers about discounts. ![]() Many times, they may also upsell and cross-sell to maximise their profit, for instance, by persuading the customer to buy complementary items. Sell and upsell products: Sales associates may persuade potential customers to buy a product from the retail store. ![]() Salespersons provide such demonstrations to help customers make an informed purchase decision. Provide product demonstrations: Customers may request a live demonstration for certain products, such as a technology device or electronic appliance to understand their features and functionalities. Identify customer needs and recommend solutions: Retail salespeople attend to customers, ask them questions to discover their problems and recommend appropriate solutions. Greet and offer help to customers: A retail salesperson greets customers as they enter the store to make them feel welcomed and create a positive brand impression. A retail sales associate performs several duties, which include the following: They are responsible for helping customers find products, solve their queries, process purchases and ensure an overall pleasant experience. The main objective of a retail salesperson is to assist customers and make in-store sales. ![]()
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